30 days to a thriving, engaged online community, no extra work from you

Our Community Moderation Service goes beyond spam prevention, we focus on optimizing your sales potential.

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Who needs this service?

I don’t have enough time to moderate and manage all my online communities

Dealing with negative comments or trolls is stressful

Engaging with the community consistently requires a lot of my time

Inconsistent moderation is affecting my brand’s reputation

Lack of expertise in handling customer queries and complaints effectively

It’s hard to measure the impact of my community management efforts

Spam and irrelevant content is damaging the community environment

Scaling community management efforts with business growth is tough

Our solutions

We will free up your time by letting us handle your online community management. Focus on your primary business activities

We expertly manage and moderate these interactions to maintain a positive community atmosphere

We provide consistent community engagement, keeping your audience involved and interested

Our moderators ensures your brand’s reputation remains solid and untarnished

Our experts are trained to handle customer queries and complaints effectively, ensuring satisfaction

We provide measurable results, so you can see the positive impact of effective community management

We keep spam and irrelevant content at bay, maintaining a healthy community environment

As your business grows, we scale our efforts to suit. Your community management will never be left behind

What you will get with our community management service

Daily Engagement: We ensure your community stays active, responding to inquiries and sparking conversation

Troll and Spam Control: Our expert moderators remove trolls and spam to maintain a positive environment

Real-Time Reports: Get insights and reports on the health of your community and the impact of our work

Custom Solutions: Whether it’s moderating comments, managing disputes, or organizing events, we have you covered

24/7 Monitoring: Your community is never left unmanaged, no matter the time zone

Our 4-Step Process

Step 1: Onboarding —We’ll discuss your brand, community, and goals.

Step 2: Strategy Setup—Our team will create a customized community management plan.

Step 3: Daily Management—We take over the day-to-day operations of your community.

Step 4: Weekly Reports—You’ll receive detailed analytics on community growth and engagement.

Who Is This For?

This service is perfect for small to mid-sized businesses, e-commerce brands, influencers, and startups who want to build loyal online communities but don’t have the time or resources to manage them effectively

Case Study 1

Flag Vision community

Challenge: The Flag Coin community had a rapidly growing user base and needed help to moderate its group and keep up with the influx of new users. This led to a negative user experience and a growing number of reports of inappropriate behaviour.

Solution: Our team of experienced moderators implemented a comprehensive moderation strategy that included advanced moderation bots, regular checks, and a dedicated team of human moderators. We also worked closely with the client to establish clear guidelines and rules for the community.

Result: Flag Coin could effectively moderate its group and improve its user experience. Reports of inappropriate behaviour decreased significantly, and the community’s growth continued without interruption.

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Case Study 2

Sleefi Community

Sleefi
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Challenge: Sleefi discord server was experiencing a high volume of spam and trolling, leading to a decrease in user engagement and an overall negative experience for the community.

Solution: Our team of moderators implemented a strict spam and trolling removal process, as well as a system for identifying and banning repeat offenders. We also worked with the client to establish a reporting system for community members to report inappropriate behavior.

Result: With our help, Sleefi was able to effectively reduce spam and trolling, leading to an increase in user engagement and a positive overall experience for the community. User satisfaction surveys showed a significant improvement in the community’s overall experience.

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Need help?

Frequently Asked Questions

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Our team of community moderators consists of 10 highly experienced individuals committed to helping your business thrive.

We take privacy and data protection very seriously. Our moderators are trained in data protection and privacy laws, and we have strict policies to ensure your data is secure.

Yes, we can work with communities of all sizes, from small forums to large social media platforms.

Our moderation service covers a variety of platforms, including Discord, Facebook, Forum, Telegram, Whatsapp etc.

Yes, we would be happy to provide examples of communities we have moderated.
Please get in touch with us for more information