Community moderation made easy with our expert moderators

But it doesn’t stop there. Our Community Moderation Service goes beyond spam prevention, we focus on optimizing your sales potential.

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Community moderation simplified

Are you a business owner who wants lots of happy customers and ensure everything stays nice and friendly?

It’s a familiar story – managing several online platforms all at once can be a stressful task.

 The constant need to moderate comments, monitor activity, and engage with the community can leave you feeling exhausted.

 But wait – there’s a solution!

Our specialized community moderation service will take all that pressure off your shoulders, leaving you free to focus on what you do best.

Give us a try and see the magic happen. 

Who needs this service?

  • I don’t have enough time to moderate and manage all my online communities
  • Dealing with negative comments or trolls is stressful
  • Engaging with the community consistently requires a lot of my time
  • Inconsistent moderation is affecting my brand’s reputation
  • Lack of expertise in handling customer queries and complaints effectively
  • It’s hard to measure the impact of my community management efforts
  • Spam and irrelevant content is damaging the community environment
  • Scaling community management efforts with business growth is tough

Our solutions

  • We will free up your time by letting us handle your online community management. Focus on your primary business activities
  • We expertly manage and moderate these interactions to maintain a positive community atmosphere
  • We provide consistent community engagement, keeping your audience involved and interested
  • Our moderators ensures your brand’s reputation remains solid and untarnished
  • Our experts are trained to handle customer queries and complaints effectively, ensuring satisfaction
  • We provide measurable results, so you can see the positive impact of effective community management
  • We keep spam and irrelevant content at bay, maintaining a healthy community environment
  • As your business grows, we scale our efforts to suit. Your community management will never be left behind

Our Process Steps

Develop Community Guidelines

We'll work with you to create community guidelines that are not only clear and concise but also reflect your organization's unique personality and values.

Train Moderators

Our moderators are knowledgeable, experienced, and passionate about building positive communities. We'll provide them with training that's not only informative but also interactive and fun

Monitor Activity

Our moderators don't just monitor user activity; they actively participate in the community. We can build trust and create a positive, welcoming environment by engaging with members

Engage With Users

We love talking to community members! Our moderators are not just there to enforce rules but to build relationships. We want community members to feel like they have a friend in us

Report on Performance

Our performance reports are not just about metrics and data. We'll share success stories, highlight positive interactions, and provide recommendations for future growth and improvement

Case Study 1

Flag Vision community

Challenge: The Flag Coin community had a rapidly growing user base and needed help to moderate its group and keep up with the influx of new users. This led to a negative user experience and a growing number of reports of inappropriate behaviour.

Solution: Our team of experienced moderators implemented a comprehensive moderation strategy that included advanced moderation bots, regular checks, and a dedicated team of human moderators. We also worked closely with the client to establish clear guidelines and rules for the community.

Result: Flag Coin could effectively moderate its group and improve its user experience. Reports of inappropriate behaviour decreased significantly, and the community’s growth continued without interruption.

Flag
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Case Study 2

Sleefi Community

Sleefi
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Challenge: Sleefi discord server was experiencing a high volume of spam and trolling, leading to a decrease in user engagement and an overall negative experience for the community.

Solution: Our team of moderators implemented a strict spam and trolling removal process, as well as a system for identifying and banning repeat offenders. We also worked with the client to establish a reporting system for community members to report inappropriate behavior.

Result: With our help, Sleefi was able to effectively reduce spam and trolling, leading to an increase in user engagement and a positive overall experience for the community. User satisfaction surveys showed a significant improvement in the community’s overall experience.

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FAQs

Without proper moderation, online communities can quickly become toxic and unsafe for members. Moderation helps to maintain a positive environment where members can share ideas, connect with others, and engage in productive discussions.

Our moderation service covers a variety of platforms, including Discord, Facebook, Forum, Telegram, Whatsapp etc.

Yes, we would be happy to provide examples of communities we have moderated.
Please get in touch with us for more information

Our rates vary depending on the project. We typically charge by the hour, but we can also work out a flat fee depending on the scope of the project. Contact us to discuss your specific needs and we’ll be happy to provide you with a quote

Our team of community moderators consists of 20 highly experienced individuals committed to helping your business thrive.
They have a wealth of knowledge and dedication to providing top-notch.

We take privacy and data protection very seriously. Our moderators are trained in data protection and privacy laws, and we have strict policies to ensure your data is secure.

Our community moderation team provides a range of services including content moderation, user management, conflict resolution, and community engagement. We work closely with our clients to tailor our services to their specific needs and goals.

Yes, we can work with communities of all sizes, from small forums to large social media platforms.